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Enterprise event platform and technology partner.
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HOW TO GET STARTED
General
Support
Others
How large is the BW Events Tech team?
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Our network of event professionals is 250+ and growing! It includes hundreds of years of combined event experience spread across talented professionals located around the globe. From our leadership team to our specialists in development, configuration, project management, and on-site support, we have the depth and breadth to handle events of any size and complexity.
Can you help us migrate from our current event platform?
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Yes. Migration support can include system audits, phased rollout plans, data mapping, stakeholder training, and risk-managed cutover execution.
Do you work internationally?
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Yes. We support international programs across time zones and can align workflows for regional teams, language needs, and localization requirements.
Do you offer on-site and virtual support?
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Yes. Support can include fully remote operations, on-site execution, or a hybrid model with shared responsibilities across teams and vendors.
How quickly can support requests be handled during an event?
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Response times depend on your support package, but mission-critical issues are prioritized immediately. During live windows, dedicated channels and escalation paths are established in advance.
